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..jack of all trades and....
by raptor8 2 years 240 days 9 hours 50 minutes ago
Pros: great unit selection! beautiful showroom, allegedly great prices. Huge 'boutique' with apparel etc.
Cons: ..and masters of NONE. They have SO many lines that the techs cant master anything, and service quality suffers as a result. from lawnmowers to quads to snowmobiles to outboards is a lot to ask of a service dept with 5 techs.
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Pros: great unit selection! beautiful showroom, allegedly great prices. Huge 'boutique' with apparel etc.
Cons: ..and masters of NONE. They have SO many lines that the techs cant master anything, and service quality suffers as a result. from lawnmowers to quads to snowmobiles to outboards is a lot to ask of a service dept with 5 techs.
Unhappy with the way they handle customers AFTER the sale. PLUS service dates unreliable - poor communications. TOO many lines to focus on any one. changes need to be made there.
Changes have been made! they lost Jacobsen and John Deere, their 'bread and butter ' lines. Kawi,Suzi and ACat wont be able to hold that huge place together. It's only a matter of time now.
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